Services/Rates/Policies

Services/Rates

Initial Consultation(Meet n’ Greet)

The initial consultation is to meet you and your pet(s) to become familiar with your home routine and to discuss all pertinent information about your pet needs. Please note that a consultation is required prior to starting any service. 

Potty-Breaks/15 Minute Visit

These 15-minute visits are for puppies in training, shy cats who hide under the bed, and for our less active and senior dog clientele. Each visit is intended for up to 2 pets; please add $5 for each additional pet.

15 Minute Visit: $19.00

Pet Sitting Visits

Each visit is 30 minutes long for up to 3 pets; please add $5 for each additional pet.

1 Daily Visit: $24.00
2 Daily Visits: $44.00
3 Daily Visits: $66.00

**Each visit includes feeding, medicating, freshwater, tons of TLC, playtime, kitty litter maintenance, plus household duties - pick-up mail/newspaper, take out trash, alternate blinds/lights, turn on/off radios, etc.
**Daily notes are given with each visit, along with a pet report card given on the last visit to indicate how well your pet behaved.
**Text messages can be sent daily per owner's request at no additional charge.

Daily Dog Walks

 Each walk is intended for up to 2 dogs; please add $5 for each additional dog (no more than 3 dogs per walk)

30 Mins: $24.00/walk
60 Mins: $34.00/walk

**Daily notes are given at the end of each walk.
**Water is provided during each walk.
**Text messages can be sent daily per owner's request at no additional charge.

Lock-Out Service(when available)

If you lose your house key and/or lock yourself out of your home, and have a key on file with us we will bring you our copy of your key.  Please Note: This service may not be available during the holiday season and may require additional fees.  

Between 8am-8pm(7 days a week): $35.00

Pet Errand Service

(Vet/Grooming Appt./Pick-up pet food/Supplies/Medicine: $35.00-per trip within a 10mi radius of your home (If errands exceed over 60minutes, additional time will be billed at $20.00 for every 30 minutes.)

Additional Surcharges

Additional Consultation-30mins: $22.00
Key Pick-Up and Return Fee: $14.00 round-trip ($0 if kept on file)
Holidays: $14.00 (per visit)
Last Minute Fee-Same Day: $25.00 (per visit)
Out Of Service Area: $12.00 (per visit)
In-Home Nail Trim: $15.00 (per pet)
Administer Medication Only: $17.00 (per visit)

*Holidays

Martin Luther King Day, Presidents Day, Columbus Day, Veterans' Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, New Years Day.

Policies

Consultation

A complimentary consultation is required for all new clients prior to starting any service. The initial consultation allows us to become familiar with you and your pets as well as to set up your customized pet sitting service.

We ask that you please fill out the required forms. Please allow 30-45 minutes for the initial consultation, which enables us to: meet you and your pets, and review the (Service Contract/Terms and Conditions, Veterinarian Release Form, Emergency Pet Guardianship Documentation, Pet Medication Log-if needed and Key Release Form), get detailed information about caring for your pets and your home, review policies and services, arrange your pet sitting and/or dog walking schedule and services needed and pick up a house key.

Please Note: If an additional consultation is required/or requested(due to a recent move, a new pet in household, or pet(s) routine has changed, etc.) other than the complimentary initial consultation, a $22 fee will apply for an additional 30 minute consultation.

Payment

Payment for your pet care services is to be paid in full at the time of booking or on the first day that service begins. If payment is not received at the time of service, a $25.00 late fee may be added to your invoice. If payment is late and is not received in full within 7 calendar days of the invoice date, a $15.00 late fee will be applied to the outstanding balance.

If the outstanding balance is $100.00 or over, in addition to the $15.00 late fee, there will be interest charges on the total outstanding amount at the rate of 21.0% per annum or 1.75% monthly. We accept cash, check, most major credit cards, Venmo and Apple Pay as acceptable methods of payment. 

A handling fee of $30.00 will be charged for all returned checks regardless of the reason. In the event it is necessary to initiate collection proceedings on the account, the client will be responsible for all attorney fees and costs of collection.

We now accept Venmo App payments. Please send to @Adriana-Lourette
Please make checks payable to Adriana Lourette.

Established clients with daily routines will be given a billing option based on payment history.

Clients with a history of late payment will be required to pay in advance before service dates are secured.

Holiday Surcharge Fees

A $14 surcharge fee per visit will apply for visits made on the following holidays: Martin Luther King Day, Presidents Day, Columbus Day, Veteran's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, New Years Day.

Cancellation Policy

Please realize you are booking our time, and we may, therefore, turn away other business to reserve time for you, which we may not be able to recover should you cancel.

24 hours in advance notice is required. A cancellation made less than 24 hours of the scheduled visit(s) requires a cancellation fee equal to the full amount of pet sitting visits canceled.

Cancellations made between the times you booked your reservation up to 48 hours will result in a cancellation fee based on 25% of your total booking.

If you return early, we may not be able to recover that time with a new booking, so we offer no refunds or credits for early returns.

Last Minute-Same Day Booking

Last-minute things happen, and we will do our best to assist you with your needs. Because schedules need to be revised and shuffled to accommodate last minute requests, a $25.00 last-minute booking fee will be applied to a reservation scheduled less than 24 hours.

Trespassers/Visitors

For the safety of your four-legged loved ones and home, no other person should be permitted in your home or permitted to care for your pets during the service period. 

Failure to comply will result in a breach of contract (This is due to liability reasons). Please notify Furr Paws Only if others (housekeepers, friends, family members, etc.) will have access to your home during your absence.

Please Note: If anyone else has access to your home while the pet-sitting job is being performed, "Furr Paws Only" can assume no liability for any damages or losses to your home or pet.

Locksmith Clause

In the event that Furr Paws Only is required to employ a locksmith to gain entry into a client's premises due to malfunction of a lock or failure of the client to leave a key, it is the client's responsibility to reimburse for all costs incurred. The client expressly gives Furr Paws Only the authority to employ a locksmith on the client's behalf in the event of the aforementioned occurrences.

Extended Absence

In the event you have to be away longer than planned it is mandatory that we hear from you! We only accept extensions of service by direct confirmation.